(888) 815-6268
Email Customer Service: service@itredrock.com
Service Department OFFICE hours 7:30am – 4pm Monday through Friday
ONLINE SERVICE REQUESTS WILL BE PROCESSED WITHIN 4-HOURS AND SCHEDULED IN ACCORDANCE WITH THE CURRENT AVAILABILITY. FOR AFTER-HOURS EMERGENCY SERVICE OR TO CANCEL A FALSE ALARM, DO NOT USE THIS FORM. INSTEAD, PLEASE CALL THE CENTRAL STATION DIRECT AT (877) 468-9414 TO REQUEST THE ON CALL TECHNICIAN BE NOTIFIED.